Sometimes a referral, communication, or experience with this site does not go the way anyone planned. When that happens we want to hear it directly, early, and in your own words.
Last updated: September 5, 2026
Call [PHONE] or email [email protected]. Include your name, the best phone number to reach you, the property city, and a clear description of what went wrong.
We aim to acknowledge complaints within two business days and to provide a substantive response within ten business days when possible. If the issue involves work performed by an independent contractor, we may need to involve that provider — and some issues must be resolved directly with them under their contract and warranty.
This policy covers how League City Roofing Estimates handles concerns about our referral intake and communications. It does not replace a contractor’s own complaint or warranty process for on-site work.